FREQUENTLY ASKED QUESTIONS
Everything You Need to Know
From choosing your photos to reviewing the details and receiving your finished Figurino, here are answers to some of the questions we’re asked most often.
Figurino pricing is calculated per person. For example, a figurine featuring two people is priced at twice the individual rate.
Standard figurine prices are:
15 cm — S$215
20 cm — S$255
25 cm — S$305The standard price includes:
• The handcrafted figurine, including clothing and normal clothing details or patterns, as well as accessories such as hats, earrings, glasses and watches, etc.
• One handcrafted base or a standard round wooden base
• A premium clear acrylic display case
• Personal delivery within Singapore. If self collection, price will be reduced by S$25.The final price may vary if any add-ons required. Some customized details may be considered add-ons depending on their complexity and production requirements. Please contact us if you’d like to confirm whether a particular detail or accessory is an add-on.
Please provide photos from different angles, or at least one clear front-facing photo, and choose one image as the main reference for your figurine. We’ll also need reference photos of the outfit, including the top, trousers or skirt, and shoes. If you’d like any other handcrafted details or accessories included, please send clear reference photos of those as well.
Yes. Your Figurino can be personalized with clothing, poses, handcrafted accessories where suitable, and other meaningful details. Share your ideas or reference photos with us, and we’ll discuss what can be incorporated into the design.
We carefully study your reference photos to capture recognizable features, hairstyle, expression and personal details. As each Figurino is individually handcrafted, it is an artistic interpretation rather than an exact replica.
Yes. We’ll share progress photos with you at key stages so you can review the important details. If adjustments are needed, we can refine suitable details before the figurine is completed.
The standard lead time is approximately 25 calendar days. During major holiday periods, production may take a little longer. If you need your Figurino sooner, expedited production may be available for an additional rush production fee and express air shipping charges. Please contact us to check availability for your required date.
Absolutely. Figurinos are often created for birthdays, retirements, weddings, anniversaries, farewells and other meaningful occasions.
Yes,can
Before delivery, your Figurino will be carefully placed in its fully assembled acrylic display case. To help protect both the figurine and the display case from damage, each order is delivered personally rather than by standard courier. If you prefer to collect your Figurino yourself, the personal delivery fee will be deducted from the price.
Simply click “Start Your Figurino” and send us the photos, and let us know about any special details you’d like included. We’ll review your request, discuss the details with you and confirm the final quote before we begin. If you prefer to shop on Shopee, Lazada or Tiktok, you may click the link at the bottom of the home page and place order there.
Yes. A Figurino can be handcrafted from photos of a loved one as a personal keepsake to remember and honour them. We can work with the photos you have and pay special attention to meaningful details such as their clothing, hairstyle, accessories or other features you remember them by.
Yes. Every Figurino is individually handcrafted from your photos, with careful attention to the features, clothing, pose and details that make it personal. Each piece is made by hand rather than mass-produced, so no two Figurinos are exactly alike.
Yes. Every Figurino is individually handcrafted from your photos, with careful attention to the features, clothing, pose and details that make it personal. Each piece is made by hand rather than mass-produced, so no two Figurinos are exactly alike.
Custom figurines can make meaningful personalised gifts for birthdays, retirements, weddings, graduations, anniversaries, farewells and other special milestones. They can also be created to celebrate a career, hobby or achievement, turning a meaningful moment into a keepsake that can be held and remembered.